Payment Option

Last updated: August 20, 2026

Available payment methods

The payment methods available for your order are the methods displayed during Shopify checkout. Availability can vary by billing country, delivery destination, currency, device, browser and the payment services currently enabled for the store. A logo elsewhere on the site does not override what checkout displays.

Currency, charges and authorization

Checkout shows the order currency, product price, shipping charge and any tax collected by BoxToHeart before you submit payment. Your payment provider may apply its own currency-conversion or account fees.

Payment authorization, capture and refund timing can vary by payment method. An order is not ready for production until checkout confirms that it has been placed and any required payment authorization succeeds. We may contact you or cancel and refund an order when payment cannot be verified or when fraud screening indicates material risk.

Payment information

Payment details are submitted through Shopify checkout and processed by the payment provider selected there. Do not email us a complete card number or account password. BoxToHeart will never ask for your payment password by email.

Questions

For a question about a BoxToHeart order or refund, contact hello@boxtoheart.com or use our contact page. For a card decline, account restriction or posting delay, your bank or payment provider may need to assist you.